Terms & Conditions
These are Re:lax Skin School Training Terms & Conditions. By joining a Re:lax Skin School Training course you are agreeing to these terms & conditions.
All payments must be made before specified dates.
All courses are subject to numbers – your place cannot be guaranteed until full payment has been received.
Re:lax Skin School Training reserves the right to change course dates – fees will be refunded if a course does not take place. All course materials are subject to and protected by copyright and must not be reproduced. Due to the possibility of copyright infringement, the use of recording equipment is not permitted.
Students are responsible for all material distributed to them, any replacements of course material will incur an additional admin fee of £10.
Deposits are non-refundable. If you cancel your enrolment after 14 days no monies will be refunded
In the event of a student failing to attend the confirmed course or complete the course for any reason, No refund of fee’s or deposits will be made and there is no entitlement to a later date course. If you do need to attend later course dates, the charge is £100 per day and exam retake at £50 per retake.
Course fees, deposits and other payments are non-transferrable.
Paying for and/or attending does not fully guarantee or qualification, diploma or certificate of achievement. Award of achievement are gained by the successful fulfilment of the criteria set out by the awarding body. The decision of the Education Director is final.
All student certification is subject to verification and passed by VTCT.
Your course is deemed as started on receipt of confirmation and course materials either via e-learning or by email.
If a delegate fails to turn up on the day, no refund or transfer to another course date will be made.
No certificate will be given until full payment is received.
It is the delegate’s responsibility, having referred to relevant sources of course information, to ensure that the course is suitable for their requirements. Re:lax Skin School Training is pleased to provide advice but will accept no liability in the event that the content of the course does not meet individual expectations.
If you require a replacement certificate, this will incur a charge of £30+VAT. If you lose your e learning link, there will be a fee of £10+VAT in order to be resigned up to the platform. If you lose any manual there will be a fee of £35+VAT to replace. Any supporting documents lost there will be a fee of £15+VAT to replace.
It is the responsibility of the delegate to complete the e-learning prior to attending the course. Failure to complete all pre-course reading materials at least 3 days before the course may result in you not being able to attend the training course and losing the total amount paid. The pre course reading is our assessment crite ria that must be completed.
It may be necessary for Re:lax Skin School Training to reschedule or cancel a course due to any unforeseen circumstances. If the rescheduled dates of the course are not convenient, Re:lax Skin School Training liability will be limited to a refund of the deposit or fees paid to date.
Re:lax Skin School Training reserves the right to decline applications
All delegates are required to observe and abide by all the policies regarding health and safety and any other regulation set out by Re:lax Skin School Training.
The course is deemed to have commenced as soon as the delegate accesses the on-line learning material.
Should a delegate encounter any issues with their on-line learning material, they must make Re:lax Skin School Training aware immediately.
On successful completion of the course, delegates will be required to obtain their own indemnity insurance against malpractice. Details of insurance companies will be provided.
The terms and conditions set out herein are a complete statement of the agreement between the course applicant and Re:lax Skin School Training and supersede all discussions, correspondence and representations made prior to the date of booking.
No course material, presentation slides or manuals may be re-used, given out or sold without prior permission from Re:lax Skin School Training